Disclosures Privacy Policy

LGBS was hired by the operator of the 405 Express Lanes on behalf of the Orange County Transportation Authority (OCTA), to collect unpaid toll violations, fees and charges for use of the 405 Express Lanes. IF YOU ARE A CONSUMER WHO OWES A DEBT TO A LINEBARGER CLIENT, CLICK THE "DISCLOSURES" BUTTON FOR IMPORTANT INFORMATION. To make an online payment via credit card now, click the "PAYMENT CENTER" button. You will need the Client Code and Online Payment Number located on the notice you received in the mail. This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained may be used for that purpose.
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Frequently Asked Questions:

  • What if I never received a Notice? Pursuant to California Vehicle Code section 40254, 405 Express Lanes mailed their notices to the registered address on record with the applicable Department of Motor Vehicles (DMV) at the time the toll was incurred. It is the registered owner’s responsibility to maintain a current address with the DMV.
  • What if I sold my vehicle? When a vehicle is sold, the previous owner must file a Notice of Transfer and Release of Liability (ROL) with the DMV. When properly completed, and the information is recorded by DMV, liability for parking and/or traffic violations and civil litigation, resulting from operation after the date of sale, becomes the responsibility of the subsequent purchaser (Vehicle Code §5602). A copy of this ROL must be submitted to LGBS to review with the 405 Express to adjust your violation.
  • What if I wasn’t driving the vehicle at the time of the toll violations? By law, the registered owner is responsible for all tolls and fees, even if someone else uses that vehicle.
  • What if my license plate was stolen? The owner of the vehicle is responsible for reporting to law enforcement that the license plate was stolen. A police report must be submitted to LGBS to adjust your account. If the plate is unavailable to surrender, a Sworn Affidavit must have been sent to the Division of Motor Services to have the plate cancelled. Submit your information to: 405 Express Lanes c/o LGB&S, P.O. Box 6937, Broomfield, Colorado 80021.
  • What if I already paid? If paid by check, a copy of the front and back of a cashed check must be submitted. If paid by credit card, a copy of the receipt or a copy of the credit card statement must be submitted to: 405 Express Lanes c/o LGB&S, P.O. Box 6937, Broomfield, Colorado 80021.

    PLEASE NOTE: If you paid The Toll Roads or any other FasTrak® agency for toll usage, the amounts were not applied to the amount in collections. Once a toll violation is in collections, it is unable to be billed to a FasTrak® account.

    Additionally, if your FasTrak® account had insufficient funds at the time of a toll transaction(s), a subsequent payment may have not settled the toll transaction(s) depending on how much time has elapsed. Such outstanding amounts may have already been reflected on an unpaid toll document mailed to the registered owner of the vehicle, and subsequently assigned to our firm for collection.

  • What if I have a FasTrak® account You must provide a copy of the SunPass statement showing that, at the time of violations, the tag had available funds and the violating plate was listed on the account.
  • What if I am divorced and my Ex-Spouse was driving the vehicle? If you are divorced, a full copy of the executed Divorce Decree, including the signature pages, and a copy of the DMV report must be submitted to: 405 Express Lanes c/o LGB&S, P.O. Box 6937, Broomfield, Colorado 80021. You will only be responsible for those violations that occurred prior to the court awarding the vehicle to your ex-spouse. The decree should include the following: VIN, vehicle make and model, date finalized.
  • I am a 405 Express Lanes customer but still received a violation. What should I do? You probably received the violation because the vehicle is not listed on your account or your account did not have sufficient funds to pay the toll. You can check the status of your account on this website by going to My Account and making sure all your account and vehicle information is current.
  • I have an ExpressAccount with a FasTrak® agency and received a violation. What should I do? ExpressAccounts are not valid for use on the 405 Express Lanes. All vehicles must have a transponder.
  • I received a violation. How do I obtain an image of my vehicle for this violation? Any request for records must be obtained through the 405 Express Lanes by the person who is the subject of the records or the account owner. Please contact [TBD].

Quick Links:

Contact an Agent:

  • Toll Free: 877-258-5259
  • Mon - Thurs 8 am to 8 pm, PST
  • Fri 8 am to 6 pm, PST
  • Sat 8 am to 12 noon, PST
  • Fax: 800.677.1934